Comments on: Bullion Mart

By: Nataliya Muts

Nataliya Muts — Fri, 15 Mar 2024 18:10:27 +0000

Bullion Mart is the company you should stay away from. They advertise their service as insured, but then release your info to the fraudsters who pick up packages from Canada Post, so Bullion Mart can receive insurance money which they do not pay to the victim clients. The worst customer service. Reporting them to the police.

By: Mike

Mike — Sun, 23 Apr 2023 20:19:18 +0000

I know Bullion Mart for over 10 years and dowing all my purchases from the company.
I have verified all the avenue and found them is the best.this company is authorized dealers of Royal Canadian Mont and many Mint around the world. I found every precious metals with Bullion Mart ready stock for my past 10 years experience.
As I know Bullion Mart supply many dealers around Canada and USA.

Regards,
Mike

By: Terry Gracey

Terry Gracey — Sat, 07 Jan 2023 17:47:01 +0000

I have purchased from Bullion Mart several times and have been completely satisfied. I have had fast great service every time. They have been the best online company I have purchased from.

By: Dustin H

Dustin H — Wed, 19 Jan 2022 06:01:45 +0000

Beware, the following is an account of our personal experience with the bullionmart.ca company. They are taking advantage of customers in at least three ways that we are aware of.

Bait and Switch: some (attractively priced) precious metal items showing as “In Stock” on their website are not actually in stock. Only after paying for our order and money sent were we told about this then offered a coin 1/3 of the value.

Shorting orders: in part of our order bullionmart.ca sent us only half of a set of coins. After inquiring about our missing half they began acting like there was a lot of confusion.

Despite detailed emails to them of what was missing, including the actual inventory numbers, they repeatedly claimed they couldn’t understand. They wanted photos, of what was received by us, sent to them four times but for some mysterious reason they couldn’t see them or receive them. They even claimed that they had been calling us and leaving messages. Seems they don’t know that cell phones record and store records of calls and messages…

At the same time all of this is going on, they mixed in fake silver bullion products, which is illegal, into our order hoping we wouldn’t notice. We didn’t notice, at first, but then after all of the theatrics we knew something was up so we had some of their products tested, which failed.

All of this appears to be a three tier ripoff approach by them to hope you only spot one injustice being committed, if any.

Once we notified them with all of the above details there has been just dead air with no response from.