Comments on: Ainslie Bullion

By: GoldBrick

GoldBrick — Wed, 15 Oct 2025 09:31:38 +0000

Ainslie Bullion – I ordered an amount of bullion near a 100k worth, and I did not pay right away. After 3 days, although I did speak to them on day 1 and 2, I received a phone call about payment and explained that my money was with someone else and I was waiting on them to pay.

I also asked beforehand about what happens if I cancel the order. One person told me I could not, and it does say legally binding agreement, which did not fully register in my mind while thinking about how much the price of this is going to go up and give me a chance at making some money.

So I spoke to Jordan and he said I could void the order if I chose and I would not be taken to court. Even though it would cost them on the books, they would not charge me for the money they lost since I put the order in to buy.

I was going to ring the next day but did not, because I was going to speak to someone the day after on day 4. Then on day 5 I rang Jordan and said after the meeting I would ring again and void the order if I had decided. I decided to void it and he said that was fine.

So I would just like to say thanks to Ainslie Bullion and Jordan for considering everything, and especially not charging for what it cost them while it was on hold for me to buy but went up in price quite a lot – over 5k. I would give them 100 stars instead of 5 if there was a star system here. They were more than fair and exceptionally helpful, and I will order from them in the future if my situation c

By: Leonard

Leonard — Fri, 28 Jul 2023 10:19:48 +0000

Well starting off as a silver stacker and enjoying it more than I thought. What makes things easy for small starting stackers/ investors like me is to call and DISCUSS yes talk what to do, what’s the best way and it didn’t matter how small my order/ purchase MAY be. Mannerisms ,treated very well, best price and safe/ good delivery- wish they trained staff for other stores lacking. Can’t wait for my next silver stack order from Ainslie Bullion 5 stars

By: Carmel Dowse

Carmel Dowse — Thu, 20 Jul 2023 08:47:18 +0000

Ainslies has become my go-to bullion company in recent years . Their friendly and professional service, price, range and availability of quality bars and coins is second to none .Everyone I have delt with , Anthony, Paul, Chris, have been wonderful to deal with ,But It was very disappointing and unprecedented, when this week I was contacted by one of their sales team, D***** ,who was rude , uncompromising and lacked any basic customer service skills . After being a strong advocate for this company and given many recommendations to family members and members of my stacker groups, I felt really let down . D*****’s sharp, unwarranted and demeaning manner left me shocked and speechless . I hope that Ainslie will address this issue and I can continue to receive the amazing service I have had in the past . Ainslie deserve to be respected as Brisbanes premier bullion company and not be dragged down by one bad apple .

By: A. Kaufman

A. Kaufman — Sat, 11 Mar 2023 08:35:21 +0000

I always shop around for my bullion before buying & Ainslie Bullion consistently has the lowest prices (especially when volume discounts are applied), a great range & personalised, one on one service ensuring you buy at the best price & can sell at the best price too.
I have no hesitation in recommending them wholeheartedly.

By: Tracie Palmer

Tracie Palmer — Thu, 06 Jan 2022 15:12:24 +0000

Paul and Stephanie are committed to delivering an amazing Customer experience. They immediately dropped what they were doing to meet with us privately. We walked away feeling confident that we are dealing with a firm that absolutely cares about their clients. We could not recommend Ainslie Bullion & Ainslie Wealth more. A fantastic and uniquely different customer experience. 5 Stars Service!

By: Allison W

Allison W — Thu, 02 Dec 2021 01:14:12 +0000

Very professional service. Kane was absolutely fantastic to deal with and he is very knowledgeable! I would highly recommend!!

By: Michael J Gill

Michael J Gill — Sun, 03 Oct 2021 02:15:56 +0000

Dealt with Anthony… I’m not a rich man but love bullion the place was almost intimidating walking in Anthony helped me through everything was very professional taught me a few things about bullion and didn’t treat me like a peasant even though he knew I didn’t have a lot to spend.. if I ever make it big I’ll be buying some big purchases hear no where else.. on the simple fact I was treated as an equal even though they knew I didn’t have alot to spend… Went in for a wombat came out with a gold 1989 frill neck instead… Great business

By: Shanil Edirisinghe

Shanil Edirisinghe — Wed, 19 May 2021 05:19:26 +0000

Great place.. Easy to find. A nice choice of silver to buy as well. Different coins to choose. The sellers name was Bailey I think. Got a lot of advice from him as well. Cheers guys

By: Aussie Legend

Aussie Legend — Sat, 06 Mar 2021 11:17:26 +0000

Ainslie’s customer service is above standard. From web site, web order, confirmation e-mails, and prompt delivery service. I have rarely had such stellar service from other online providers. Keep up the good work.

By: Max

Max — Thu, 04 Feb 2021 12:00:24 +0000

I recently discovered that Ainslie had only sent me 100 ounces of silver out of 200. As this was back in 2016 I can’t do anything about it as I never got a courier note with details re weight of the shipment. 4 x 25 ounce boxes which I stupidly assumed were 50 each. It cost me over $2,000.00 and that’s why I will never buy from that bullion company again!