Comments for Products – Bullion.Directory

Comment on ABC Bullion by Colin Barnes

Colin Barnes — Mon, 27 Oct 2025 00:17:44 +0000

I have been ringing for 17 days, and one day was on hold for just over one hour with no answer. I have also left messages and also written about 5 emails and have no response either!

I purchased 20 ounces of silver in September, but was unavailable to take delivery as I was out of the country, so asked then requested for them to hold it until I returned in early October.

I have since been trying to contact them to get it delivered and have had no reply or answer to my emails or calls.

They are charging me for storage, so why do they not want to chat with me or even contact me through email to discuss it.

DO NOT DO BUSINESS WITH THEM!!!!!

Comment on ABC Refinery by Roel Hendriks

Roel Hendriks — Wed, 16 Apr 2025 09:06:23 +0000

In March 2025 I bought two 1 kg ABC silver cast bars. I like the design of the bars. However, the surface of both bars was disappointing. About a quarter of the front of both bars showed very large milk spots. I have seen this phenomenon many times on coins but never on bars. I have asked ABC Refinery for a reaction but have not heard anything back from them.

Comment on Noble Numismatics by Bassem Nathan

Bassem Nathan — Sat, 04 Jan 2025 17:55:24 +0000

Disappointing. I bought an ancient Egyptian beads necklace catalogued as 70 cm and only in fact 50 cm unless you add the 29 cm fishing nylon string added. No response and no post sale service

Comment on Bullion Money by Ken Limby

Ken Limby — Fri, 23 Aug 2024 07:14:48 +0000

I had dealings with Parramatta Bullion today August 23rd and found the two people running the shop both courteous and honest in their dealings with me, other people need to read the website and don’t jump to a conclusion on pricing all businesses have to make a margin to stay in business,
I had a 1 oz gold 24 carat bar which I received over $3000 a few months ago if I had of cashed it in with a shopping centre gold buyer it would have been $1000, cash converters are also rip off merchants that you should stay away from.
Deal with the honest professionals only at Bullion. Ken

Comment on Newcastle Coins by Dave

Dave — Sun, 25 Sep 2022 03:08:26 +0000

I paid for 3 coin sets for $45ea. He then found out the value and cancelled my order and promptly put them up to $200ea.

Comment on ABC Bullion by sylvia guenther

sylvia guenther — Sun, 14 Aug 2022 02:41:25 +0000

Disgusting service lucky i only bought only a small amount just to see what i was dealing with it took 8 days to ship they did send an email telling me it was shipped but no approximate time and the minute i had to pop to the shop they came and went it was then taken to the local newsagent.
Im lucky that i received it but when your paying $50 for delivery to not give an approximate time window and then to leave it at a newsagent is not ok. I will never purchase from them again.

Comment on Jaggards by Darren Russell

Darren Russell — Fri, 24 Jun 2022 23:25:29 +0000

Jaggards, an institution, it’s the whole experience for me which is why I deal with jaggards for all my bullion .
The beautiful old building in Sydney, the character filled elevator, to the shop and the dealers at at jaggards.
Leaves you feeling like times of yesteryear when buying bullion .
It’s an experience, and charm that no other dealer can give you .
5 stars jaggards

Comment on ABC Bullion by Chris

Chris — Wed, 20 Apr 2022 00:32:47 +0000

Absolute shambles, non existing customer service. They dont reply my emails, only threatened with penalty fees and legal action. Just because I asked for a clear explanation of shipping fees which are not clearly stated on their website. In the meantime I paid $4,453 on gold bars on 05/April and as today 19/April not received. This is just unreal, these people shouldnt be trading precious metals with such poor management

Comment on ABC Bullion by paul carter

paul carter — Thu, 11 Mar 2021 10:11:06 +0000

Worst customer service – have purchased many Pool allocated metals from ABC over 6 months – the PDF files they send for invoices are always blank and i have to request another copy everytime – one deposit never got added into my account after 14 days i had to ring them to tell them — then 10 days ago i purchased 10oz silver bars and never got the tracking number and even paid that same day without waiting for the blank invoiced to be sent – I have emailed requesting 3 answers to one order issue and received 1 answer at a time over 4 days.. I have had a much better trading relationship with a business in melbourne over the same period of time and will continue to spend my hard earned there instead – I am now going to remove all my Pool allocated funds from ABC and deposit them elsewhere..

Comment on ABC Bullion by Mario

Mario — Fri, 19 Feb 2021 07:02:31 +0000

I’ve now bought gold and silver from ABC and my experience has been excellent. Their website is easy to use for purchasing, communication is good and the product is stunning. My second order, I bought 1kg silver bullion. Not only are they individually serial coded, but they come with matching certificates and the finish is just beautiful, just like they show on their website. They also come in individual velour pouches. I’m wrapped. My Perth Mint didn’t even come serial coded or with a certificate. I was able to track my order using the “Shop” app, which was incredibly simple and came within a couple of weeks. There were a couple of hiccups when I ordered online. For some reason I was sent two invoices for the same order. But I called them up and they removed one of the invoices without fuss. Not sure why others have had problems, but they were nothing but super polite and accommodating. I will definitely keep using them for future orders.