Comments for Products – Bullion.Directory

Comment on JM Bullion by KYLE LOYD

KYLE LOYD — Mon, 06 Oct 2025 18:04:42 +0000

Money Taken, Refusing Refund

I’m extremely dissatisfied with JM Bullion. My account has been deleted multiple times for no apparent reason, even after verifying all my information. Recently, an order was placed that I did not authorize, and although JM Bullion canceled the order, they still withdrew the money from my bank account.
It’s been incredibly frustrating trying to get my money back, I’ve reached out several times, and they continue to refuse to issue a refund despite acknowledging the order was canceled. This has completely destroyed my trust in the company.
I’ve purchased from several precious metal dealers, and none have handled things this poorly. I expected better accountability and customer service from a company that deals with high value transactions. Until they fix this issue and improve their customer service, I cannot recommend JM Bullion to anyone.

Comment on JM Bullion by Stu

Stu — Sat, 13 Sep 2025 15:55:20 +0000

Selling gold to JM Bullion has fallen of a cliff. Their processing times are now painfully slow – probably about three times longer than they used to be. Instead of bringing in more staff to speed things up, all they do is create vague excuses that leave customers completely in the dark

Comment on Elemetal by Grant Metzler

Grant Metzler — Thu, 21 Aug 2025 16:10:03 +0000

Not a bit happy with amount of money returned from appropriate 37 lb of dental gold scrap. Elemetal send amount owed to me said gold, no mention of platinum or platinum when I questioned it they said they didn’t know I wanted that done also,wouldn’t answer my question on what they were going to do with it but they didn’t tell me it existed until I asked. I had to pay additional $75 refining fee.when they were supposed to wire $ to my account it 3 days of phone calls to get my money. All in all a bad experience, never again!

Comment on JM Bullion by Jim

Jim — Fri, 13 Jun 2025 15:52:53 +0000

always some of the best deals out there and a super choice

Comment on JM Bullion by Brian

Brian — Wed, 23 Apr 2025 16:02:01 +0000

I updated my shipping address before ordering, but JM Bullion ignored it and used an old PayPal address instead. No one – JM, FedEx, or PayPal – has helped fix it and I’ve had no option to retrieve my package. Their response has been completely dismissive and the whole experience has been awful.

Comment on JM Bullion by Simon W

Simon W — Thu, 17 Apr 2025 08:19:18 +0000

wouldnt go anywhere else

Comment on JM Bullion by R. Y.

R. Y. — Mon, 14 Apr 2025 21:58:37 +0000

Ridiculous. Charging tax where none is due. This shouldn’t be happening and is a nightmare to try and undo. Just go to Costco!

Comment on BullionMax by Brian

Brian — Fri, 14 Oct 2022 12:34:52 +0000

Interesting website, decent prices considering the crazy premiums everyone is charging in 2022 and good selection

Comment on JM Bullion by Timothy Dahl

Timothy Dahl — Thu, 21 Apr 2022 21:22:12 +0000

Professional service from J(ohnson) M(atthey) Bullion .com a name I knew and trusted, from their 10 ounce silver bar I had invested in back in the 1980’s and hope to keep even though I got it when spot was around $13 USD. Anyway, they provide ever changing market prices for the current spot of Ag, Au, Pt & Pd (which I tend to write down weekly). I love their variety & selections. It helps educate users for making an informed decision on a plethora of choices to invest in. I track the 1 oz silver Chinese Pandas, noting mintages, designs, and values. My wish list allows comparison shopping to wisely choose the lower production coins and buy at a price that is at or lower what has been posted. Thank you for offering collector’s other options like the colorized versions, and fractional or mega sizes. Oh and look, silver statues (Star Wars’ Boba Fett!!! Dinosaurs! US Army men… that are no longer tiny, green & plastic!) The 1 oz COKE bottle cap’s in a variety of languages. Copper ingots and rounds. Obsolete Currency. Real old coins in every possible condition from avg cir near melt to graded, sealed, and COA (if only the best will do!) Try to search for your favorite, and if it is not on stock, JM Bullion can alert you when it becomes available. Maybe you will find a new item to enjoy and persue, good luck and happy quest in adding to your collection. Buy with bit coin and pay less than if using a cc or Paypal… getting a better value on your investment! Your choices give a notable strategy for balancing that Investor/Collector debate. Get a kilo coin or bigger bar to sell at a profit when the time arrives; or relax and keep adding value and variety to your coveted collection… unconcerned with market fluxuations. Good luck!

Comment on JM Bullion by Mark

Mark — Thu, 10 Feb 2022 13:25:14 +0000

My fourth order and each time has been easy. Restock alert is very useful given supply chain issues. Super company and fast responses to all my queries.