Comments for Bullion.Directory

Comment on Benchmark Strategic Metals by Jim Kellerstrass

Jim Kellerstrass — Wed, 04 Feb 2026 02:56:11 +0000

Bradley you are not alone in your experience — While we did get a reply after several e-mails and messages they never provided us a shipping tracking number for a new replacement order nor the initial order. We did have one successful completed sale and then did a second purchase with them and have run into the same inssue — order placed December 28th 2025 Feb 3rd still no product — and its even harder to find a location to leave a review for them.

Comment on Hatton Garden Metals by Grant D

Grant D — Tue, 03 Feb 2026 12:47:26 +0000

I was at HGM last week in “the queue” and I want to thank them for their professionalism, speed and efficiency and of course for the good payout they game me.

Comment on Surrey Gold by Robert

Robert — Mon, 02 Feb 2026 23:10:27 +0000

Melina was very friendly, knowledgeable and helpful

Comment on Benchmark Strategic Metals by Bradley Witchard

Bradley Witchard — Sun, 01 Feb 2026 19:42:29 +0000

I recently placed an order (over 4 weeks ago) and spent a considerable amount of money. I have messaged multiple times, in regards to an update on the status, and I am yet to receive a reply. Hard to complain about customer service, when it’s non existent. Don’t buy from here, There is no after sale support, and your correspondence will not be answered. Zero customer focus, and I’m disappointed that I chose to support this business. Complete waste of time and money.

Comment on Bullion.com by george t ramani

george t ramani — Fri, 30 Jan 2026 23:50:31 +0000

Lousy customer service.They should be banned.

Comment on Imperial Bullion by Cassie Summers

Cassie Summers — Fri, 30 Jan 2026 05:29:10 +0000

Just before Christmas 2025 I was helped by Jason at the Chermside store, as my Toowoomba store was closed for the holiday period. Jason worked with the Toowoomba Manager, Sam, even though he was on holidays, and I was able to place orders and arrange shipment from Chermside to Toowoomba. This worked seamlessly and every time I spoke to Jason and the other team members, they were more than helpful. Eternally grateful as I see the metals price rise!

Comment on Canadian PMX by Brenda

Brenda — Thu, 29 Jan 2026 22:40:05 +0000

James and Annie are always there to help and give me the best possible price for any items I bring into the store.
Very knowledgable and kind. Thanks to all.

Comment on Hatton Garden Metals by Anne

Anne — Thu, 29 Jan 2026 17:26:12 +0000

I’ve used Hatton Garden Metals several times now and can’t recommend them enough. They consistently offer great prices, and the entire process is quick, straightforward, and highly efficient. I’d happily recommend them to anyone looking to sell gold or silver.

Comment on Solomon Global by John Snuggs

John Snuggs — Thu, 29 Jan 2026 14:25:32 +0000

This was my first experience of buying investment gold. Tyler Miller, my consultant, is amazing, throughout all process and after care. I would have no hesitation in recommending Solomon global and Tyler to family and friends! Fantastic service

Comment on Edgewood Coin Company by Tj

Tj — Wed, 28 Jan 2026 17:33:52 +0000

Not impressed with red tape and reporting required. They will take your gold and send money later… Hate that. You got my metals then pay me! check or cash or both